DIEM LAB GİZLİLİK POLİTİKASI
Son Güncelleme: 16 Ekim 2026
DIEM LAB olarak müşterilerimizin ve internet sitemizi ziyaret eden kullanıcıların gizliliğine önem veriyoruz.
İşbu Gizlilik Politikası, www.diemlab.com internet sitesini ziyaret ettiğinizde, üyelik oluşturduğunuzda, ürün satın aldığınızda veya bizimle iletişime geçtiğinizde hangi bilgilerin işlenebileceği ve bu bilgilerin nasıl kullanılabileceği hakkında genel bilgi vermek amacıyla hazırlanmıştır.
Kişisel verilerin işlenmesine ilişkin ayrıntılı hukuki bilgiler ayrıca DIEM LAB KVKK Aydınlatma Metni içerisinde yer almaktadır.
1. VERİ SORUMLUSU
Ticari Unvan:
DIEM YAPI İNŞAAT GIDA OTOMOTİV İTHALAT İHRACAT TAAHHÜT SANAYİ VE TİCARET LİMİTED ŞİRKETİ
Marka: DIEM LAB
MERSİS No: 0295101232300001
Vergi Dairesi / Vergi No: Van Vergi Dairesi / 2951012323
Adres: Şerefiye Mahallesi, Milli Egemenlik Cad., Eray İş Merk. Apt. No: 7/60, İpekyolu / Van
Telefon: 0538 023 97 43
E-posta: info@diemskincare.com
İnternet Sitesi: www.diemlab.com
2. WHAT INFORMATION MAY BE COLLECTED?
During the use of our website, the following information may be processed:
- Name and surname
- Phone number
- E-mail address
- Delivery and billing address
- Order information
- Information regarding purchased products
- Invoice and transaction information
- Return and customer service requests
- Website usage information
- IP address and device/session information
- Security and transaction logs
- Communication and correspondence with us
Only the information necessary for the provision of the service and the execution of the relevant transaction is processed.
3. PAYMENT INFORMATION
Card payments made via www.diemlab.com may be processed through the infrastructures of the banks or authorized payment service providers that DIEM LAB works with.
DIEM LAB does not request the following from its customers:
- internet banking password,
- SMS verification code,
- one-time bank password, or
- CVV/CVC security code to be sent to it separately.
In order to ensure that payment transactions are carried out securely, the necessary information may be processed by payment service providers within their own security systems.
4. SHARING OF INFORMATION
DIEM LAB does not arbitrarily sell your personal information to third parties.
However, in order to provide services and to the extent necessary, information may be shared with;
- cargo and logistics companies,
- payment service providers and banks,
- website and e-commerce infrastructure providers,
- hosting and information technology service providers,
- accounting and financial consultancy service providers,
- legal advisors, and
- legally authorized public institutions and organizations.
Sharing is limited to the purposes of performing the relevant service and as permitted by applicable legislation.
5. WIX AND TECHNICAL SERVICE PROVIDERS
The website www.diemlab.com may utilize third-party e-commerce, hosting, and technical infrastructure services.
These service providers may process certain data necessary for the operation of the website, management of orders, ensuring security, and providing technical services within their own systems.
In cases where personal data is transferred abroad due to the use of service providers located abroad, the conditions stipulated in the applicable personal data protection legislation are taken into account.
6. COOKIES
Cookies may be used on the www.diemlab.com website to ensure user experience, operate the shopping cart, manage sessions, ensure security, and improve site performance.
Strictly necessary cookies may be used for the basic functions of the website to work.
In the event that cookies for analytical, performance, functional, or advertising/marketing purposes that require explicit consent are used, prior preference or consent is obtained from the user to the extent necessary.
It is stated in the decisions of the Personal Data Protection Board (KVKK) that an opt-in mechanism that allows the user to actively give consent is required if there is no appropriate legal processing condition for analytical/advertising cookies that are not mandatory.
7. COOKIE PREFERENCES
Users can manage their preferences regarding non-mandatory cookies via the cookie preference panel if offered on the website.
Additionally, cookies can be deleted or blocked through the settings of the internet browser used.
If some mandatory cookies are disabled, certain functions of the website may not work as intended.
8. MARKETING COMMUNICATIONS
Commercial electronic messages for marketing purposes such as advertisements, campaigns, discounts, new products, and similar are sent within the scope of necessary permissions.
Purchasing products from DIEM LAB does not mean that the customer automatically consents to all marketing activities.
Preferences regarding marketing communication can be changed through the relevant communication channels.
9. DATA SECURITY
DIEM LAB attaches importance to the implementation of reasonable technical and administrative measures to prevent;
- unlawful processing of processed personal data,
- unlawful access to it, and
- its loss or damage.
However, it cannot be guaranteed that any data transfer method carried out over the internet is absolutely risk-free.
10. STORAGE OF DATA
Personal information is retained for the duration necessary to perform the relevant transaction and by taking into account the legal retention periods stipulated in the legislation to which DIEM LAB is subject.
In the event that the reasons requiring the processing of data disappear, necessary deletion, destruction, or anonymization processes may be applied in accordance with the applicable legislation.
11. THIRD-PARTY LINKS
Our website may contain links that direct to social media platforms or websites belonging to third parties.
The privacy practices of these websites may be outside the control of DIEM LAB.
It is recommended that users review the privacy policies of the relevant platforms when visiting third-party websites.
12. USER RIGHTS
Detailed information regarding your rights regarding the processing of your personal data and how you can apply to DIEM LAB is included in the KVKK Clarification Text.
Within the scope of KVKK, the data controller is required to provide information about the identity of the data controller, the purpose of processing, transfer, method of data collection/legal reason, and the rights of the data subject.
13. POLICY CHANGES
DIEM LAB may update this Privacy Policy in line with legislative changes, changes in the website infrastructure, or developments in the services offered.
The current policy is published on www.diemlab.com.
14. CONTACT
You can contact us for your questions regarding privacy and the protection of personal data.
E-mail: info@diemskincare.com
Phone: 0538 023 97 43
Address: Şerefiye Mahallesi, Milli Egemenlik Cad., Eray İş Merk. Apt. No: 7/60, İpekyolu / Van