DELIVERY AND SHIPPING POLICY

Orders placed through DIEM LAB are prepared after payment confirmation and sent to the address specified by the customer during the order via our contracted shipping company.

The preparation and shipping time for orders may vary depending on the product's stock status and order volume. Estimated delivery information is provided to the customer during the ordering process.

The shipping fee is indicated on the payment screen during the order.

If the package is seen to be damaged during delivery, it is recommended that the customer, if possible, have a report drawn up by the courier and contact DIEM LAB.

In case of delays caused by the shipping company, DIEM LAB performs the necessary follow-up to provide support to the customer.

Contact: info@diemskincare.com · 0538 023 97 43